Employer description & source details
Extensive experience in delivery leadership, portfolio management, or program management within the Travel and Hospitality domain. Strong domain expertise in Travel and Hospitality, with an understanding of industry-specific business processes, technology landscapes, and client expectations. Proven experience leading and managing teams of 100+ associates across multiple projects or delivery engagements. Demonstrated experience managing a portfolio valued at $10M+, with accountability for P&L, revenue forecasting, budgeting, margins, and cost optimization. Strong expertise in end-to-end project and delivery management, including release governance, quality assurance, production readiness, and KPI tracking. Proven capabilities in resource planning, capacity forecasting, workforce utilization, and multi-project staffing management. Strong experience in enterprise risk management, dependency governance, issue resolution, and escalation management across distributed teams. Demonstrated ability to manage senior client relationships, executive stakeholders, contractual commitments, and complex delivery expectations. Experience hiring, mentoring, evaluating, and developing project managers and Scrum Leads. Hands-on experience drafting, reviewing, negotiating, and managing MSAs and SOWs in collaboration with legal, internal, and customer stakeholders. Strong understanding of contract governance, commercial obligations, financial controls, and delivery commitments. Excellent leadership, communication, negotiation, decision-making, and stakeholder management skills. Ability to drive operational excellence, scale delivery organizations, improve profitability, and maintain high standards of client satisfaction. Lead end-to-end delivery of large-scale projects within the Travel and H