Employer description & source details
Strategic: Develop Roadmap and feature prioritization for AI Agent Platform Innovation: Stay up to date with the latest trends and advancements in AI and platform technologies. Provide informed recommendations and insights to PM leadership. Implementation: Ability to create quick technical solutions using various AI frameworks. Cross-Functional Collaboration: Work on cross-functional teams, including engineering, design, and AI research, to develop and launch new PoCs. Demo and Present Solutions: Effectively communicate and demonstrate PoC solutions to customers, and internal teams to gather feedback and iterate on solutions. Customer Engagement: Collaborate and co-create with customers to deploy the PoC, understand their business requirements, pain points, and goals, and adapt PoC solutions to meet their needs. Initial focus will be on agentic systems. Metrics and Analytics: Work closely with other stakeholders to define key performance indicators (KPIs), create scripts or processes to track them, and document the PoC success and value to customers. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of product management experience working in an Agile environment creating roadmaps, breaking down into Capabilities and Epics and partnering on feasibility. Strong understanding of the ServiceNow platform's capabilities, modules, and features. Technical Skills: Proficient in Agile/ServiceNow development, experience with Large Language Models/AI a plus. Experience with ServiceNow's core module
Extracted skills: machine learning, product management