Job summary
Rentokil Initial
Bengaluru, Karnataka, India
Original listing Employer description & source details
The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multifunctional team involving collaboration with the internal team and external stakeholders. Achieve sales targets as per the branch's approved business plan Execute sales promotion activities within the assigned territory Ensure all Sales KPIs are achieved on a month-on-month basis Identify and follow up with prospective customers; respond to enquiries within defined timelines Maximise the conversion of enquiries into confirmed orders Ensure contract renewals are in line with company expectations Track market developments and identify new business opportunities Prepare and regularly update the Monthly Performance Grid (MPG) Ensure high-quality service delivery to all customers. Maintain strong liaison and communication with clients Prepare and submit customer reports promptly Address customer complaints and work with Operations and Back Office to resolve them effectively Conduct detailed site inspections and SRAs Generate quotations through the system as per company guidelines Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients. Set realistic and accurate customer expectations regarding pest management services Capture correct and complete customer information (email, two contact numbers, address with landmarks) Promote visit-based sales as per iCABS frequency to enable structured annual service calendars Share cost sheets and material requirements with Operations; c
Extracted skills: sales, operations