Employer description & source details
The PeopleOps Coordinator supports daily HR operations, with a focus on employee benefits, onboarding, records, and employee questions. This role works closely with employees, benefit providers, payroll, and leadership to keep processes accurate, timely, and easy to understand. Coordinate employee enrollment, changes, and terminations for medical, dental, vision, life, disability, retirement, and other benefit plans. Support annual open enrollment, including employee communications and information sessions. Review benefit and payroll data for accuracy and resolve discrepancies. Respond to employee questions about coverage, eligibility, claims, and qualifying life events. Work with benefit brokers, insurance carriers, and other vendors. Maintain required notices and documentation. Support COBRA administration, leave coordination, and benefits reporting. Coordinate onboarding and offboarding, including paperwork, system access, benefit enrollment, and exit documentation. HRIS and systems ownership, such as maintaining accurate employee data, troubleshooting workflow issues, and coordinating system updates with vendors. Process employee status, compensation, manager, and personal-information changes. Assist with payroll preparation by reviewing benefit deductions and employee changes. Prepare standard HR reports and complete employment verification requests. Help document and improve HR procedures. Provide administrative support for employee programs, audits, and compliance activities. Serve as a primary point of contact for routine HR and benefits inquiries, providing timely responses and escalating complex issues appropriately. Explain policies and benefits in clear, practical language. Handle employee information with discretion. Route sensitive or complex matters to th
Extracted skills: operations