Job summary
Guidepoint
Gurugram, Haryana, India; Mumbai, Maharashtra, India; Pune, Maharashtra, India
Original listing Employer description & source details
Oversee a team of 6 survey programmers of differing experience levels, setting standards for quality assurance and timely delivery of questionnaires programmed into Qualtrics Coordinate with other quantitative survey operational team leads (fieldwork, data automation) and client service staff/project managers to ensure effective cross-functional collaboration Serve as a strategic lead for survey programming within the market research organization, helping to design processes, systems, and best practice documentation for survey programming at Guidepoint Train and mentor junior staff on best practices for survey programming and coding, including improving efficiency in translating spec documents to final survey designs, effectively testing routing and randomization for accuracy, and using JavaScript and other custom web design languages to create custom layouts and presentations to meet client needs Serve as a senior voice for internal communication, stepping in to resolve project issues between team members and operational staff, provide leadership on kickoffs for complex or sustained engagements, and serve as an advisor on sales or internal kick-off calls where demonstrated programming experience is needed Consult as needed with survey project teams on survey design, making best-practice recommendations on question type or structure that will best work within our systems and reduce respondent burden, and flagging any designs that may be particularly time-consuming or challenging to execute successfully Serve as a direct project manager on large or urgent work as-needed 10+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive) 3+ years experience managing
Extracted skills: javascript, sales, operations