Employer description & source details
HighLevel is accelerating its Email Marketing platform to become the AI-first communication engine for businesses worldwide. We are looking for a Staff Product Manager - Email AI to lead the vision and execution of our generative and autonomous marketing intelligence. In this role, you will transform how agencies and businesses create, optimize, and execute lifecycle marketing by building generative, autonomous, and predictive capabilities natively into our platform. Your mandate is to define the multi-year vision for Email AI—driving user adoption, campaign creation velocity, and engagement across the entire HighLevel ecosystem. Lead Generative Content & Layout AI StrategyDefine and execute the vision for prompt-to-email creation, AI copy generation, brand-aware messaging, and multi-language copy localization. Enable non-technical marketers to create production-ready email layouts and copy instantaneously. Architect and deploy 'Sequence AI' capabilities that automatically design multi-step lifecycle journeys—such as lead nurture, cart recovery, onboarding, upsells, and re-engagement—from simple natural language prompts. Drive Predictive & Send Optimization AILead the development of predictive recommendations, send-time optimization engines, automated subject line scoring, and dynamic personalized content fields to continuously maximize engagement rates. Establish AI Governance & Quality SafeguardsMaintain high standards for responsible AI by establishing guardrails around brand voice consistency, content quality evaluation, hallucination suppression, and global privacy compliance. Drive Product Strategy & Cross-Functional AlignmentEstablish a 12–18 month product roadmap for Email AI aligned with HighLevel’s broader company strategy. Partner closely with core AI, Engine
Extracted skills: go, customer success, product management