Employer description & source details
Own end-to-end corporate IT operations for the organisation and Bengaluru office. Manage MacBook, Windows devices, peripherals, and other IT hardware across the complete asset lifecycle. Lead hardware procurement, reseller negotiations, AMC management, warranty coordination, buybacks, refresh cycles, and replacements. Implement and manage zero-touch MDM and endpoint security across macOS and Windows environments. Manage endpoint encryption, patching, EDR, security policies, compliance controls, and remote-wipe capabilities. Maintain accurate IT asset records from procurement through disposal , ensuring zero untracked devices. Manage ITAM/ITSM platforms and maintain accurate asset, service, and support documentation. Own corporate office networking, including Wi-Fi, VLANs, 802.1X/RADIUS, guest networks, firewalls, and ISP connectivity. Ensure network reliability through appropriate redundancy, monitoring, troubleshooting, and vendor coordination. Manage conference-room and town-hall AV infrastructure to ensure reliable meeting and event experiences. Administer Google Workspace, SSO, SAML, user provisioning, and access management . Manage joiner, mover, and leaver processes and conduct periodic access reviews. Maintain SaaS application inventory, ownership, licensing, renewals, and technology spend. Support SOC 2 and ISO 27001 compliance requirements, including endpoint evidence, access reviews, policies, and audit documentation. Ensure backups are configured, monitored, and periodically tested. Establish and maintain IT policies, processes, documentation, and operational standards. Coordinate with vendors, technology partners, security teams, and internal stakeholders. Identify opportunities to improve IT reliability, security, automation, employee experience, and operat
Extracted skills: security, operations