Employer description & source details
We are looking for an energetic and customer-focused Key Account Manager to manage andgrow relationships with key merchants. The ideal candidate will be responsible for drivingmerchant engagement, increasing payment acceptance, growing GMV, and identifyingopportunities to cross-sell payment solutions. Key Responsibilities * Manage a portfolio of key merchant accounts and build long-term relationships. * Drive merchant activation, engagement, and business growth. * Increase GMV and payment volumes across UPI, QR, Soundbox, and EDC. * Identify opportunities to cross-sell products such as Soundbox, EDC, Merchant Loans,Insurance, and other value-added services. * Conduct regular business reviews with merchants and recommend growth opportunities .* Coordinate with internal teams to resolve merchant issues quickly. * Monitor merchant performance and work to improve retention and reduce churn. * Track competition and market trends to identify new business opportunities. * Achieve monthly sales, revenue, and activation targets. * Graduate in any discipline (MBA is an added advantage). * 1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking,Payments, Telecom, or FMCG. * Strong communication, negotiation, and relationship management skills. * Ability to analyze merchant performance and identify growth opportunities * Comfortable working in a target-driven environment. * Proficient in MS Excel and CRM tools. * Experience in merchant acquiring or digital payments. * Understanding of UPI, QR, POS/EDC, and Soundbox solutions. * Excellent problem-solving and stakeholder management skills. Educational Qualification: Candidates with a bachelor's degree are preferred. However, undergraduate(12 pass) candidateswho possess relevant skills and are willing to build a
Extracted skills: excel, sales