Employer description & source details
Perform and own content validation activities across software, hardware, licensing, and catalog content with varying levels of complexity to ensure data accuracy, completeness, and adherence to quality standards. Analyze, interpret, and validate licensing agreements, contracts, and entitlement information to maintain a world-class quality content library. Create, maintain, and improve ITAM content-related process documentation, validation guidelines, and knowledge articles. Identify quality trends, perform root-cause analysis, and recommend corrective and preventive actions to improve content quality. Analyze and transform discovery, inventory, and asset data into actionable ITAM insights that support software licensing and hardware asset management. Create and maintain ITAM content entities across software and hardware catalogs. Collaborate effectively with team members and stakeholders in a fast-paced environment to deliver high-quality software and hardware content. To be successful in this role you have: Experience leveraging AI-powered tools and technologies to improve productivity, automate workflows, analyze data, enhance content quality, and support decision-making. 2-6 years of relevant experience in IT Asset Management (ITAM), Software Asset Management (SAM), or Hardware Asset Management (HAM). Hands-on experience in ITAM implementation, content validation, quality assurance, ITAM content quality, or internal/external audit functions. Strong analytical skills with the ability to identify data issues, perform root-cause analysis, and recommend process improvements. Working knowledge of SAM and HAM tools such as ServiceNow, Flexera FlexNet Manager, Snow Software, SCCM, ILMT, MAP Toolkit, or equivalent platforms is an advantage. Knowledge of software licensing mo
Extracted skills: sql, data analysis, excel, power bi