Employer description & source details
5 to 8 years of experience as a Salesforce Business Analyst or equivalent role in a multi-cloud environment (Sales Cloud, Service Cloud, Experience Cloud) Proficiency with Salesforce configuration and design best practices (Flows, Process Builder, Reports, Dashboards, Permission Sets, SOQL/SOSL, Data Models, Shield Encryption) Experience leading partner engagements, facilitating workshops, documenting clear requirements, and running Agile ceremonies (backlog grooming, sprint demos) Deep familiarity with Salesforce DevOps concepts and tooling (e.g., GitLab, Copado, and Jenkins) Hands-on experience managing testing phases, creating test cases, and resolving test cycle blockers Salesforce Certifications: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Business Analyst Demands are prioritised before they hit sprint cycles Partner see the BA as a trusted delivery partner, not just a requirement-taker UAT is smooth, with high traceability and low post-release rework Configuration is scalable, documented, and in consideration of platform guardrails Roadmaps are realistic, and backed by clean, structured requirements We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Extracted skills: sales, security