Employer description & source details
Ethos is looking for an exceptional sales leader to architect the development system for the next generation of Insurance Sales Agents. This role will partner with sales leaders to develop Ethos’ training, coaching, and script strategy across multiple direct to consumer sales verticals at Ethos. This role will partner with Sales and Product leaders to develop best in class sales strategies, test new concepts, and evolve how Ethos Agents engage with customers. The right candidate will have unparalleled sales acumen, the ability to translate that into dynamic sales training, and passion to develop a system to motivate Agents to excel at their role. Success in this role will drive the improvement across the entire Direct to Consumer, improving customer experience, developing agents into top performers, and turning managers into real coaches, shaping how the entire sales org grows and improves over time. Sales Strategy and Script Ownership – This role will own the scripts and will work with sales leaders and product to develop, evolve, and improve sales scripts across every vertical. AI-Powered Sales Enablement – Build AI tools that assist Agents real-time during calls, optimizing interactions to drive higher conversion rates. AI Call insights – Partner with Sales Strategy and Operations team to develop a world class Agent performance tracking suite using AI transcription analysis and script adherence tools. Testing & Experimentation – Run structured pilots and A/B script tests. Build and own the tools that measure script adherence and methodology compliance. Treat the script like a product – always being tested, always improving. Agent Development – Build the onboarding curriculum and ramp process for new agents across all verticals. Own remedial training for underperformi
Extracted skills: excel, sales, operations