Employer description & source details
Own the collections strategy and the AR balance, with DSO and the cash conversion cycle as the main measures, and run a weekly cash review with Finance leadership. Work directly with Sales, Account Management, and our business partners to resolve billing questions, disputes, and past-due balances. Serve as the escalation point for enterprise, MSA, and VMS accounts. Find the root causes of late cash, such as billing errors, account setup that doesn't match the contract, portal approval delays, and drive fixes with Sales, Ops, and Product. Own invoicing setup QA and cash application, and support month-end close with AR reconciliations and reserves. Oversee and coach our collections analysts in the Philippines, setting priorities and performance expectations and shifting their work toward exception handling as automation takes over the routine flow. Establish, maintain and own the credit approval process including running credit checks and working with Sales on creative credit options for potential new partners (customers) Build AI agents and workflows for collections prioritization and outreach, remittance matching, dispute triage, VMS portal tracking, and pre-send invoice checks. Partner with the Accounting & FP&A (Finance) team to map manual workflows, rank automation opportunities by time saved and risk reduced, and manage a prioritized backlog. Build and deploy AI/LLM-powered agents and workflows across Finance, such as bank and balance sheet reconciliations, journal entry preparation, accruals, close task tracking, and variance analysis. Automate procure-to-pay and spend workflows, including invoice intake and coding, approvals, vendor onboarding, and payment runs. Automate cash reporting, including daily cash positions, bank and payout reconciliations, cash forecast
Extracted skills: excel, sales, finance, operations