Employer description & source details
Deliver high-level presentations to audiences ranging from executives to system end-users; Manage end to end project in collaboration with the client project manager to a successful deployment of Anaplan solutions; Act as the key liaison and business partner to the client at both the project management and executive level as needed; Identify resource needs, manage resource time allocation and hold the team accountable to deadlines Monitor project timeline and ensure milestones are met; Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate; Reporting on available resources, budget, and project status to project sponsors and stakeholders; Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines; Effective communication and teamwork with project teams and collaboration with other departments; Understand priorities, scope, timeline, goals, and key milestones; Maintain customer focus and demonstrate leadership to drive consensus and project-related decisions; Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome. Facilitate stakeholder alignment by translating complex business requirements into actionable implementation plans and ensuring cross-functional understanding and agreement. Drive continuous improvement by capturing project learnings, documenting best practices. Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high value-add solution Exper
Extracted skills: artificial intelligence, customer success, project management