Employer description & source details
Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience Analyse sales data and collaborate with the Store Manager to maximise department performance Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards Support recruitment efforts and ensure effective onboarding and training for new team members Identify and nurture future talent, contributing to development plans that support team progression Oversee daily store operations, ensuring efficiency and alignment with brand standards Act as a brand ambassador, consistently delivering the best possible experience for every customer Step into the role of Store when required, ensuring continuity in leadership and performance Customer-Focused: You genuinely enjoy engaging with customers and lead by example in delivering outstanding service. Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers. Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development. Excellent Communication: Clear, confident, and empathetic in both customer and team interactions. Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards. Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve. Analytical Thinking: Developed a solid understanding of key retail KPIs and how to use them to drive performance. Adaptability & Flexibility: Embraced change and responded quickly to customer feedback, stock levels, and operational updates. Operational Excellence: Maintained high standards in store presentation and op
Extracted skills: go, sales, operations