Employer description & source details
We're looking for a Senior Product Operations Manager to help shape how our product organization operates, makes decisions, and scales. You'll work closely with Product and Engineering leadership to connect product strategy with execution, establish effective operating rhythms, build trusted reporting systems, and drive cross-functional alignment. This is more than a coordination or process management role. We're looking for someone who can independently identify operational challenges, challenge existing ways of working, use data to inform decisions, and implement improvements that deliver measurable outcomes. You'll also champion AI-powered ways of working, identifying opportunities to automate repetitive tasks, streamline workflows, and improve how product teams access information and make decisions. Working across Product, Engineering, Design, Data, and Go-to-Market teams, you'll play a key role in building a scalable and effective product operating model as Wati continues to grow. Own and continuously improve the product organization's operating rhythms, including quarterly and annual planning, roadmap reviews, OKR tracking, leadership reviews, and cross-functional forums. Establish clear accountability, decision-making processes, and follow-through mechanisms so teams can operate effectively without constant coordination or escalation. Identify operational bottlenecks, unclear ownership, and process inefficiencies, then implement scalable solutions that improve execution and accountability. Develop processes and governance frameworks that create consistency while allowing product teams to move quickly. Build and maintain trusted reporting systems that provide leadership with visibility into product performance, roadmap progress, delivery effectiveness, and key pro
Extracted skills: go, sql, figma, sales, operations, product management