Employer description & source details
* Debugging, troubleshooting and fixing production software issues and customer escalations * Write Python/Shell/Perl script and aggressively automate manual tasks through scripting * Developing, scripting and owning monitoring solutions for production and non-production environments and applications * Develop features/enhancements in existing stable systems/components * Understanding and working with other internal teams and their systems * Provide feedback from customers/users to the team * Maintain an on-call runbook, on-going record of problem analysis and resolution activity in an on-call tracking system Knowledge of Python scripting language is required, knowing JAVA as well is a plus. Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins. Network and Application calls understanding from front-end and back-end connectivity perspective. Proven success record in fast-paced production support environment. Programming experience in any language (Java/C++) will be a plus. Good in problem-solving and analytical skills. Excellent written and verbal communications skills. A successful track record of responding/resolving customer issues through written communication. Prior experience in fin-tech or e-commerce or web services domain will be a plus. Ability to effectively work with a cross-functional team. Possess the ability to understand business problems and provide solutions/information related to the business requirements.
Extracted skills: python, java, c++, sql, mysql