Employer description & source details
Skills Requirements Required Technical Skills • Operating Systems: Navigation skills in Linux/Unix environments and command-line interfaces. • Scripting: Ability to read and execute basic Shell (Bash) or Perl scripts used in batch automation. • Database and SQL: Proficiency in writing basic SQL queries (Oracle or Sybase) to check table status, verify batch data, or investigate data discrepancies. • Scheduling Tools: Hands-on experience with enterprise schedulers like Control-M, Dollar Universe, JS7 JobScheduler, or Tidal. • Monitoring Tools: Familiarity with monitoring frameworks such as ITRS Geneos, Grafana, Splunk, or Nagios. • Incident Management Tools: Working knowledge of ITSM tools such as ServiceNow or Jira for logging, tracking, and managing incidents. Batch Monitoring Services:- Monitoring end-of-day processes of Applications in Need of Batch Monitoring Services • Overnight batch monitoring and notification of TRE staff upon unsuccessful completion of the batch • Daily/weekly monitoring per the checklists for the various systems. • Monitoring of post-batch, start-of-day processes to ensure that applications are initialized and ready for the new day’s business • Issue/incident identification and recording • Analysis of errors and escalation of issues to ITSTR staff for resolution • Issue resolution/workarounds for known problems • Maintenance of check lists and support documentation including knowledge base of known problems and workarounds/solutions • Analysis of performance of batch jobs (in terms of time taken) and alerts to ITSTR staff and maintain a log for issue tracking purposes • Communications to ITSTR staff and other stakeholders regarding Batch status. • Review and preparation of special processing activities (planned and unplanned) • Monthly or ad-ho
Extracted skills: sql, operations