Employer description & source details
IT Infrastructure Management and Operations — Primary Responsibility Manage and support enterprise IT infrastructure, ensuring availability, performance, stability, and operational continuity. Administer and support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related infrastructure services. Support Microsoft 365, endpoint management, identity and access management, and enterprise collaboration platforms, as applicable. Manage and coordinate server, desktop, laptop, network, and endpoint infrastructure operations. Support network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, switches, routers, and connectivity troubleshooting. Coordinate server patching, operating system upgrades, software deployment, endpoint updates, and infrastructure maintenance. Monitor infrastructure availability, system health, capacity, and performance; identify and resolve operational issues. Manage incidents, problems, and change management processes in accordance with IT service management practices. Work with internal IT teams, managed service providers, and external vendors to ensure timely resolution of infrastructure issues. Maintain accurate infrastructure documentation, asset inventories, configuration records, support procedures, and operational reports. Ensure appropriate access controls, privileged account management, system hardening, and secure infrastructure configuration. Support infrastructure audits and ensure compliance with internal IT standards and operational policies. Business Information Security Officer (BISO) Responsibilities Act as the primary coordination point between business/IT infrastructure teams and the central Information Security or CISO organization. Support the implementation of corporate information security poli
Extracted skills: azure, cybersecurity, security, operations