Employer description & source details
Analyse commercial and customer performance across channels to identify opportunities, risks and key growth drivers. Insight generation and recommendations Utilise analytical outputs, dashboards and customer insights to provide actionable recommendations that support trading performance, customer experience and strategic decision-making. Define business requirements for reporting, forecasting and KPI frameworks, ensuring stakeholders have access to relevant and actionable performance insights. Business case and opportunity evaluation Develop business cases, scenario analyses and performance assessments using commercial, customer and predictive insights to evaluate opportunities and investments. Collaborate with Retail, Digital, CRM, Finance, Commercial and AIAD teams to influence decision-making and embed a data-informed culture across the business Strong understanding of retail, digital and customer performance metrics, with the ability to convert insights into commercial actions. Insight storytelling and communication Ability to translate complex analysis into clear, compelling recommendations for both operational and senior stakeholders. Strong relationship-building and influencing skills, with experience working across multiple business functions and seniority levels. Experience in forecasting, scenario planning and business case development to support commercial decision-making. Proficient in reporting and visualisation tools such as Excel, Power BI and SQL, with the ability to define requirements and leverage analytical products to drive business outcomes. Delivery & Execution: Ability to produce high-quality, accurate work, prioritise effectively and meet deadlines. You should also be able to demonstrate resilience under pressure. Problem Solving & Judgment: Abil
Extracted skills: sql, excel, power bi, finance, operations