Employer description & source details
As a Customer Programs Manager, you are responsible for orchestrating the implementation of Skyflow’s most important Customers. You will manage the end-to-end delivery from contract signing through successful Go-Live, acting as the main point of contact for customers. This goes beyond standard implementations; you will steward bespoke implementations with Product Managers and Solutions Architects and manage relationships with strategic enterprise Customers. We enable Customers in their journey of protecting and governing sensitive data by demonstrating and validating how the Skyflow Privacy Vault and Privacy API uniquely enable agility while ensuring trust and compliance. The ideal candidate is highly organized, can manage competing priorities, understands data architecture, and can communicate effectively with technical and non-technical audiences. If you love continuous improvement, are inspired by the challenges of customer implementations, and want to work in a fast-paced environment that will pave the way for the future, then we invite you to learn more about Skyflow and the implementation team! 15+ years of technical experience working with SaaS platforms, data infrastructure, software engineering, technical consulting, or related domains, including 7+ years in customer-facing roles. A hands-on background in Product, Business Analysis, Engineering, Technical Consulting, or a related field, with demonstrated experience solving technical problems and driving implementation outcomes. Strong technical acumen, including the ability to run and troubleshoot data pipelines, interact with APIs, interpret API responses, and read and analyze customer datasets. Experience with API-centric development and integrations, including client-side and server-side SDKs, and working kn
Extracted skills: go, aws, gcp, customer success