Employer description & source details
Manage a portfolio of Enterprise accounts, acting as the primary point of contact for customer engagement Build and maintain strong relationships with key stakeholders, understanding their business and technology needs Conduct regular account reviews to assess performance, identify opportunities, and ensure customer satisfaction Coordinate with internal teams to ensure seamless delivery of services and solutions Manage contract renewals and ensure continued value realization for customers Develop a strong understanding of ZainTECH’s portfolio across cloud, cybersecurity, data, and digital solutions Work with clients to align technology solutions with their business objectives and operational needs Collaborate with technical and presales teams to position integrated solutions across multiple service areas Identify and pursue opportunities to expand services within existing accounts Support pipeline development through upselling and cross-selling initiatives Contribute to account planning and growth strategies for assigned clients Prepare and deliver proposals and presentations aligned with customer requirements and business outcomes Participate in client meetings, events, and engagements to strengthen relationships and generate opportunities Work closely with product, presales, and delivery teams to ensure successful solution positioning and execution Engage with both technical and business stakeholders to ensure alignment of solutions with client needs Manage and resolve customer issues in coordination with internal teams to maintain high levels of satisfaction Maintain accurate records of account activities and opportunities within CRM systems 8+ years of account management experience in ICT, cloud services, or technology-related industries. Experience managing Enterpr
Extracted skills: aws, azure, sales, cybersecurity