Employer description & source details
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely. You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company. This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it. Own employee identity and access across internal systems and SaaS applications Build scalable onboarding, offboarding, and access lifecycle workflows Improve SSO, MFA, least privilege, and access management in partnership with Security Own the lifecycle and security of employee devices Build and maintain device management, configuration, patching, and endpoint security Automate provisioning and make onboarding as close to zero-touch as possible Own and improve the SaaS applications and internal systems we depend on Build integrations and automate workflows across identity, HR, finance, and other business systems Evaluate and deploy new internal capabilities, including AI tools and integrations Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products Own employee support, hardware, asset management, procurement, and relevant vendor relationships Build reliable, maintainable processes rather than scale through manual work Identify recurring problems and solve them at the system level Define the technical direction and operating model for IT at Modal Establish the systems and processes we
Extracted skills: security, finance, operations