Employer description & source details
The Vice President of AI Operations and GIS will own the global IT and enterprise applications strategy, combining strategic leadership with hands-on execution. This role is accountable for critical platforms including NetSuite (ERP), Salesforce (CRM), and UKG (HRIS), as well as IT infrastructure, cybersecurity alignment, and the broader enterprise applications portfolio. As a PE-backed SaaS company scaling rapidly, this leader will partner with Finance, HR, Operations, Legal, and Engineering to modernize core processes, integrate and automate systems, and ensure security, compliance, and reliability at scale. The mandate is to deliver measurable business outcomes while preparing the company for IPO-readiness and future growth. This role will also build and develop a high-performing EBS team, blending a player-coach mindset with the ability to scale and empower talent, while fostering a culture of accountability, service excellence, and continuous improvement. Define and execute a global IT and enterprise applications roadmap aligned with business growth. Oversee NetSuite, Salesforce, UKG, collaboration platforms, and core IT infrastructure. Ensure systems are secure, scalable, and designed for a rapidly expanding SaaS business. Establish policies, governance, and best practices for IT and enterprise applications. Ensure systems’ availability, security, and scalability to support a global workforce. Establish IT policies, standards, and best practices to ensure operational excellence and compliance Serve as senior owner of NetSuite ERP, Salesforce CRM, and UKG HRIS. Drive enhancements, integrations, and automation across Finance, HR, Operations, and go-to-market processes. Partner with all business leaders to streamline quote-to-cash, billing, HR, supply chain, and repo
Extracted skills: go, cybersecurity, security, finance, operations