Employer description & source details
The Open-Source Intelligence (OSINT) Analyst will be responsible for monitoring all source information to proactively identify and assess risks and threats to the client, its hosts, and their guests. This position requires excellent communication skills and the ability to synthesize intelligence from multiple sources into products that clearly communicate risk and opportunity. “Open source investigation” includes ongoing, persistent monitoring for threats; person of interest (POI) investigations; and social media analysis. This position sits under the organization's Global Investigations (GI) program and within Fraud & Safety Operations, which drives proactive detection, investigation, and enforcement against organized platform abuse and severe safety threats. Monitor social media and public sources with OSINT tools to find advertising and event promotions that mention the client, using keyword, hashtag, geolocation, and image-based search techniques. Investigate each post to connect the promoter, venue, or hosting account to client activity: user accounts, connected accounts, listings searched and shared, and messaging or booking signals. Use internal data tools and basic SQL to query account, listing, and reservation data; pivot on identifiers such as phone, email, device, and payment to resolve an advertisement to reservations and surface connected accounts. Assess the level of risk (event size, timing, awareness, prior incidents, weapons or drug references) and recommend a tactical mitigation, from review to cancellation and account enforcement. Escalate resolved cases to Community Support Safety and other stakeholders with clear, evidence-backed write-ups, and document every step in the case management system to a standard that supports enforcement and, where neede
Extracted skills: sql, data analysis, security, operations