Employer description & source details
Oversee daily restaurant operations, ensuring seamless service delivery in line with five-star hotel standards and brand SOPs. Ensure exceptional guest satisfaction through personalized service, effective complaint handling, and prompt service recovery. Lead, motivate, and develop the restaurant team through regular briefings, training, and performance monitoring. Drive revenue through suggestive selling, upselling, menu knowledge, and effective guest engagement. Monitor food and beverage costs, inventory, breakage, wastage, and operating expenses. Ensure compliance with hygiene, food safety, grooming, and statutory requirements. Coordinate with the kitchen, stewarding, and other departments to ensure smooth operations and consistent food and service quality. Monitor guest feedback, operational reports, and performance indicators to drive continuous improvement. Diploma or degree in Hotel Management or a related discipline. 4–6 years of experience in Food & Beverage operations, preferably in a reputed five-star hotel, with prior supervisory or restaurant management experience. Key Competencies: Leadership, guest relationship management, communication, service excellence, commercial awareness, team development, and operational problem-solving. Diploma or degree in Hotel Management or a related discipline. We are seeking a dynamic, guest-focused, and results-oriented Restaurant Manager to lead Food & Beverage operations in a premium five-star hotel environment. The ideal candidate should possess strong operational expertise, exceptional leadership capabilities, and a passion for delivering memorable dining experiences while maintaining the highest standards of service excellence. The candidate must have proven experience in managing restaurant operations, leading and deve
Extracted skills: operations