Employer description & source details
Own the end-to-end operational performance and network excellence of Exponent Energy’s E-Pump network across the assigned city, ensuring high uptime, charging quality, cost efficiency, and customer experience . Lead a team of approximately 20 direct and indirect personnel while partnering with Business, Sales, Product, and Engineering teams to drive operational excellence and network optimization. Own E-Pump uptime, availability, reliability, and charging quality metrics across the city. Drive proactive maintenance, troubleshooting, root-cause analysis, and resolution of operational issues. Provide actionable feedback to Product and Engineering teams to improve product reliability and performance. Optimize operational costs across patrolling, planned maintenance, spare parts, and electricity bills. Ensure critical spare availability, efficient inventory management, and timely replenishment. Identify cost-saving opportunities without compromising uptime, safety, or charging quality. Lead a team of approximately 20 direct and indirect personnel. Drive daily and weekly operational reviews, KPI tracking, accountability, and corrective action plans. Build a high-ownership culture focused on execution, productivity, and continuous improvement. Network Optimization & Sales Enablement Drive E-Pump expansion, relocation, and consolidation based on city-level demand and business requirements. Partner with Sales to improve network availability, utilization, charging experience, and overall network excellence. Collaborate with cross-functional teams to align operational priorities with business growth. Maintenance efficiency and downtime reduction Spare availability and inventory optimization Network utilization and successful asset optimization 8–10 years of experience in operatio
Extracted skills: sales, operations