Employer description & source details
RUN THE DAY TO DAY ADVOCACY AND REFERENCE SYSTEM Be the trusted point of contact. Become the person advocates and Sales both go to. Know each advocate's story, relationship owner and comfort level, and know what the field needs next, so the right customer is matched to the right moment and nobody is asked cold. Run the reference program. Help shape how references are requested, matched to opportunities, tracked, prepared and thanked. Operate the day to day, so Sales can get the right customer in front of a prospect quickly and customers aren't over-asked. Source, nurture and track advocates. Identify champions across Sales, Tech Services, DevRel, Product and the community, and maintain a clear record of who they are, their relationship owner, what they've done for us, what they're open to, and how healthy the relationship is. Help build the intake and consent model. Partner with the Director to put a clear process in place for intake, prioritization, approvals and customer permissions, and work with Legal and account teams early so approvals stop surfacing at the last minute. CREATE A USABLE EVIDENCE AND STORYTELLING ENGINE Reconcile before you migrate. Audit the stories, quotes, use cases and proof points scattered across Notion, Drive, Slack and individual relationships. Decide what is current, what is prior art and what should be retired, then propose and stand up one trusted source of truth with owners, permissions and last-validated dates. Partner across Marketing to activate the right customers at the right moments. Manage a pipeline of advocate customers and work with Product Marketing, Content, Creative and PR to decide when each is best placed to contribute, whether as a launch quote, case study, technical deep dive, video, or event and keynote narrative.Help s
Extracted skills: go, sales, security