Employer description & source details
Review, analyze, and compare responses generated by multiple AI chatbots against predefined evaluation criteria. Conduct structured assessments to determine the accuracy, relevance, completeness, clarity, and overall quality of chatbot responses. Analyze business requirements and translate them into clear evaluation guidelines and functional specifications. Gather, interpret, and document relevant information to support consistent and objective assessments. Examine workflows, processes, and data to identify gaps, inconsistencies, and opportunities for improvement. Prepare evaluation reports, summaries, and supporting documentation with a strong focus on accuracy. Collaborate with project managers and cross-functional teams to clarify requirements and resolve evaluation-related questions. Track task progress, quality metrics, and project deliverables while meeting established deadlines. Identify recurring response-quality issues and provide actionable observations based on the defined assessment framework. Maintain consistency, confidentiality, and high-quality standards throughout the evaluation process. Bachelor's degree in Business Administration, Finance, Computer Science, or a related field. At least 3 years of experience as a Business Analyst or in a similar analytical role. Strong analytical thinking, problem-solving, and decision-making abilities. Excellent written communication skills and the ability to explain findings clearly. Strong attention to detail and the ability to assess information objectively. Proficiency in Microsoft Excel, SQL, Power BI, Tableau, or comparable analytical tools. Experience with requirement gathering, process mapping, and business documentation. Ability to work independently, manage multiple priorities, and meet strict deadlines. Str
Extracted skills: sql, excel, power bi, tableau, finance