Employer description & source details
As IT Operations Lead, you are the operational leader for IT execution at Blackpoint Cyber and our in-house Microsoft expert. Your job is to turn CSTO-set strategy into delivered work. You are also the engineering authority for identity and access: Microsoft Entra ID is the control plane for our workforce, and you will own its architecture, security posture, and automation end to end. You will set the technical standards for our endpoint platforms (Intune and Jamf) and SaaS integrations. This is a deeply hands-on player-coach role, and we expect the majority of your time to be spent in the technology itself. It is designed for an established senior engineer who is ready to take the next step into leadership: you will do the hardest technical work yourself while building your management skills by directing the IT Administrator and other IT staff day to day, planning and prioritizing work, and mentoring. You will support approximately 230 team members across a distributed workforce. Translate strategy and priorities into projects and tasks. Sequence and assign work, run weekly planning, track status, remove blockers, and report progress and risks to the CSTO. Set daily priorities for the IT Administrator and other IT staff, review changes, coach, and author the architecture documentation, runbooks, and change standards the team follows. Serve as the final technical escalation point for identity, endpoint, and SaaS incidents, run root cause analysis, and drive permanent fixes. Implement the platform and tooling decisions already set by leadership, with feasibility and effort estimates and the vendor and licensing tasks needed for delivery. Own Entra ID architecture and privileged access. Design and operate Conditional Access, authentication methods, passwordless and phishi
Extracted skills: python, go, aws, azure, terraform, sales, cybersecurity, security, operations